ApologyFree™ Leadership Expert | Keynote Speaker | Leadership Coach
I didn’t set out to become a leadership coach. I set out to be a great general manager in the hospitality industry. But early in my career—right in the middle of a tense labor crisis—a mentor told me: “Think and act like the general manager you want to be.” That single challenge changed everything.
Over the next three decades, I rose from management trainee to executive leadership, overseeing multi-property operations, loyalty programs, and brand standards. Along the way, I discovered that the greatest results don’t come from checking off a to-do list. They come from leading with a “to-be” list: Be the leader who builds trust. Be more human. Be a sounding board. Those lessons—earned in boardrooms, break rooms, and sometimes over margaritas and chips—shaped my mission: helping leaders inspire, engage, and retain their teams without apology.
A graduate of UNLV’s Hotel Administration program and a certified coach, I’ve delivered more than 800 keynotes, workshops, and training sessions for over 20,000 leaders—from Fortune 500 companies to national conferences. Through my ApologyFree™ Leadership framework, I help leaders move beyond task-based management to person-centered influence, equipping them with the clarity, confidence, and connection to lead at the highest level.
My sessions are more than learning experiences—they’re transformations. I challenge leaders to ditch the ToDo list, master the ToBe list, and ask the questions that shift mindsets and open new perspectives.
Based in Las Vegas, I’m as dynamic offstage as I am on. When I’m not traveling, speaking, or coaching, you’ll find me with my family (especially my nieces) or my Yorkie-Bichon, Sissy. I also volunteer at my church, bringing the same warmth, authenticity, and leadership to my personal life that I bring to every stage.